Contact

Reach the right NEEDS team.

Choose the address that matches your request so it can be reviewed by the right team.

Safety

For immediate danger in Malaysia, move to a safe place and call 999. Email is not monitored as an emergency channel, and NEEDS is not an emergency response service.

Helpful information

For account, task or payment support, contact us from the email associated with your NEEDS account and include the task or case reference. Never email passwords, full payment-card numbers or one-time security codes.